<{$_companyName}>
<{$_ticketID}>: <{$_ticketSubject}>
<{$_language[f_department]}>: <{$_departmentTitle}>
<{$_language[f_owner]}>: <{$_ticketOwnerTitle}>
<{$_language[f_type]}>: <{$_ticketTypeTitle}>
<{$_language[f_ticketstatus]}>: <{$_ticketStatusTitle}>
<{$_language[f_priority]}>: <{$_ticketPriorityTitle}>
<{$_language[tinfocreated]}> <{$_ticketDate}>
<{$_language[tinfoupdated]}> <{$_ticketUpdated}>
<{if $_billingEntries ne '' }>
<{$_billingEntries}>
<{/if}>
<{if $_customFields ne '' }>
<{$_customFields}>
<{/if}>
<{foreach key=key item=_item from=$_ticketPost}>
<{$_item[fullname]}>
<{if $_item[designation] ne '' }>
<{$_item[designation]}>
<{/if}>
(<{$_item[creator]}>)
<{$_item[contents]}>
<{$_item[date]}>
<{/foreach}>